Delreese Ragland, security supervisor at Wilma Chan Highland Hospital Campus is dedicated to making patients, visitors and staff feel safe, supported and welcome. He encourages his officers to lead with empathy, taking time to see each situation from the other person’s perspective so they can respond with both compassion and professionalism. Off duty, Delreese enjoys spending time outdoors with his energetic daughter, whose boundless energy keeps him laughing and grateful for life’s simple joys.