Medi-Cal Redetermination Resources

Starting April 1, 2023, California resumed its process to redetermine eligibility for Medi-Cal beneficiaries. It’s estimated that two to three million Californians may leave the program over the next 14 months. Some may transition into another health care coverage program, but some eligible beneficiaries may lose their Medi-Cal if they do not submit their renewal application. 

General Information

• AHS Frequently Asked Questions (Tagalog, Chinese, Vietnamese, Spanish)
• AHS Patient Flyers (Cambodian, Chinese, English, Farsi, Spanish, Tagalog, Vietnamese)
• Did you get a Medi-Cal renewal packet?
  • If yes, fill out and return it to Social Services.
  • If no, call: (510) 263-2420 or (888) 999-4772 to update your address.

Alameda County Social Services Agency Medi-Cal Information

• Alameda County Medi-Cal Continuous Coverage Unwinding Period flyer

Medi-Cal Reporting Requirements

Individuals or families receiving Medi-Cal benefits must report any life changes that affect their eligibility for Medi-Cal within 10 days ae the change happened.  The change can be reported in person or by mail, fax, phone or electronically.  Reported changes may be completed online through MyBenefitsCalWIN.

Medi-Cal Renewal Process

Med-Cal benefits must be renewed at least once every 12 months. Some benefits are renewed automatically. If your benefits cannot be renewed automatically, we will mail you forms that you need to submit back to Alameda County Social Services Agency. If you received a renewal packet, please submit the renewal application packet back to the Alameda County Social Services Agency along with verifications by the deadline indicated on the renewal or you may lose your health coverage.

 If you enrolled in a private health insurance plan with Covered California, you will receive a notification from Covered California and you may renew your health coverage on their website at Covered California.

Required Documentation

Remember that you might have to provide additional documentation to report a change or renew your benefits. These could be any of the following:

• Proof of income – current pay stubs, Social Security award letter, child support and alimony, unemployment/disability stubs or veterans benefits.
• Proof of residency – current rent or mortgage receipt or utility bill.
• Resources – current checking and savings account statements, savings bonds, stock certificates, retirement accounts, vehicle registration.
• Proof of ID.