Alameda Health System (AHS) has partnered with Alameda County Health Care for the Homeless (ACHCH) to bring greater access to quality care through our Epic Community Connect platform.

“This groundbreaking partnership signifies a major step forward in our mission to provide comprehensive care to those who need it most,” said Mark Amey, chief information officer.

It marks the first time AHS has extended our integrated electronic health record (EHR) to a non-AHS organization. As a result, ACHCH now has access to state-of-the-art technology when providing outreach services to unsheltered people living in homeless encampments, vehicles and RVs across the County.

Prior to going live on February 13, ACHCH clinicians and administrative staff were working on an antiquated Microsoft platform. The implementation of Community Connect now brings improved coordination of care and streamlined access to vital health resources with one patient record.

From a technology perspective one patient, one record enhances both ACHCH’s and AHS’s ability to deliver seamless care to our shared patients. Out of the 1500 plus patients served by ACHCH, over 1200 have also received services from our health system.

Ultimately the sharing of vital patient information through Community Connect will help close care gaps and reduce disparities in health outcomes for the most vulnerable people in the community. In addition, with this innovative integration, we’re breaking down barriers to health care access and ensuring that everyone, regardless of their circumstances receives the exceptional quality care they deserve.

“I’m incredibly proud to be a part of this historic moment as we pioneer the first Community Connect partnership for AHS,” he said. “Together, we’re making strides towards a healthier, more equitable future for Alameda County.”