Every Alameda Health System (AHS) employee contributes to the patient experience. Our staff’s compassion, empathy, and professionalism create an exceptional environment where patients feel heard, valued, and cared for. Together, we have fostered a culture of inclusivity and collaboration that is evident in every interaction with our patients and their families.

This year, we celebrated Patient Experience Week from April 28 to May 4. It gave us an opportunity to reflect on our achievements, celebrate our successes, and renew our commitment to providing the best possible care to those we serve.

We asked AHS departments to share their thoughts on the patient experience. Here’s what they had to say!